We offer a competitive compensation and benefit package that is designed to help employees meet varying needs throughout their careers and lives. We encourage you to learn more about our people, clients and culture!

The Redwoods Group is an Equal Opportunity Employer that believes in growing and promoting a diverse work force. We observe all laws respecting non-discrimination or harassment on the grounds of race, creed, color, religion, gender, national origin, age, sexual orientation, disability, veteran status and other protected class characteristics.

Workers Compensation Adjuster

The Redwoods Group is a managing underwriter of specialty commercial insurance products serving customers with complex exposure to loss. We offer insightful, intimate and expert risk management as well as insurance products and services that meet our clients’ specific needs. Redwoods is a dynamic organization driven by our non-traditional, yet sustainable, business model, our people and our unique product/service value proposition. Our culture is as unique: we foster a productive team spirit that is born out of respect and is maintained by a broadly shared commitment to our mission. We believe in making a difference in the world and strive to serve the communities in which we live and work.

We are currently seeking a senior level Workers Compensation Adjuster for our YMCA, Jewish Community Centers and Camps Insurance Programs in our Research Triangle Park offices. The ideal candidate will apply a proactive "can do" and empathetic approach to all assigned claims. Responsibilities will include:

• Will provide oversight of claims being handled by a Third Party Administrator
• Will communicate accident trends to customers and Redwoods Risk Managers
• Review loss information and determine coverage based on policy requirements and applicable legal/statutory/regulatory issues
• Evaluate claims with respect to necessary investigation, coverage, exposure and value
• Formulate investigation plans to resolve critical issues through the use of external investigators/claims staff
• Manage litigation and associated costs with respect to selection of counsel, experts and vendors
• Evaluate overall case value and set appropriate reserves including litigation costs
• Will ensure timely, cost-effective outcomes via negotiated settlements, denial or litigation within prescribed authority

The ideal candidate will possess a Bachelors Degree and a minimum of 5 plus years experience handling Workers Compensation claims. Multi state experience is needed. Audit or supervisory experience is preferred. A passion for community service and demonstrated collaborative leadership skills is a must. Strong interpersonal and customer service skills and a commitment to high standards of behavior and performance are required. Strong written, oral, analytical and organizational skills are required to effectively provide service to internal and external customers. Proficiency in MS Word and Excel, along with knowledge of insurance systems is needed. Relocation assistance will be considered. Interested candidates will send a cover letter and resume to careers@redwoodsgroup.com.