Crisis Response Resources

If you're in the midst of a crisis right now…

…please administer first aid and call 911, as warranted. Then call us at:

During Business Hours

8:30 am - 5:00 pm Eastern Time
Phone: 800-463-8546
Fax: 800-478-6068
Email: claims@redwoodsgroup.com

After Hours/Weekends/Holidays

Phone: 877-590-4678

If you're planning for how you'll respond to a crisis…

…thank you. Planning for crisis and practicing how your organization will respond is wise. When an incident happens, it's important to act quickly and purposefully. Everyone in your organization needs to know what to do. Timing is critical to start the healing process. These resources will help to prepare you and your staff to respond to a crisis.

Crisis Management Card

Crisis Management Card

Crisis Guidance & Tools

YMCA Guidance

Crisis Communication at Camp
Emergency Action Plans: An Overview
Emergency Action Plans: Civil Disobedience
Emergency Action Plans: Earthquake
Emergency Action Plans: Evacuation Procedures
Emergency Action Plans: Fire
Emergency Action Plans: Medical Emergency

Jewish Organization Guidance

Crisis Communication at Camp
Emergency Action Plans: An Overview
Emergency Action Plans: Civil Disobedience
Emergency Action Plans: Earthquake
Emergency Action Plans: Evacuation Procedures
Emergency Action Plans: Fire
Emergency Action Plans: Medical Emergency

Camp Guidance

Crisis Communication at Camp
Crisis Communication Plan Outline
Emergency Action Plans: An Overview
Emergency Action Plans: Civil Disobedience
Emergency Action Plans: Earthquake
Emergency Action Plans: Evacuation Procedures
Emergency Action Plans: Fire
Emergency Action Plans: Medical Emergency

Incident Reporting Forms

Liability Incident Reporting Form
This form is used to report injuries to your members and guests.

Property Incident Reporting Form
This form is used to report property damage to your facility.

Auto Accident Incident Reporting Form
This form is used to report automobile accidents.

Workers' Compensation Reporting Form
This form is used to report employee injuries.