Crisis Response Resources

If you're in the midst of a crisis right now…

…please administer first aid and call 911, as warranted. Then call us at:


Report a Claim:

Phone: 1-800-463-8546
Fax: 1-800-478-6068
After Hours / Holiday Emergency: 1-877-590-4678
Email: [email protected]

Report a Workers' Compensation Claim:

Phone: 1-800-690-5520
Fax: 1-877-622-6218
Email: [email protected]


Incident Reporting Forms

Download Incident Report Form (Updated 12-2017)
This form is used to report Liability, Property, Auto, and Directors & Officers incidents.


If you're planning for how you'll respond to a crisis…

…thank you. Planning for crisis and practicing how your organization will respond is wise. When an incident happens, it's important to act quickly and purposefully. Everyone in your organization needs to know what to do. Timing is critical to start the healing process. These resources will help to prepare you and your staff to respond to a crisis.

Crisis Management Card

Crisis Management Card

Crisis Guidance & Tools

YMCA Guidance

Crisis Communication at Camp
Emergency Action Plans: An Overview
Emergency Action Plans: Civil Disobedience
Emergency Action Plans: Earthquake
Emergency Action Plans: Evacuation Procedures
Emergency Action Plans: Fire
Emergency Action Plans: Medical Emergency

Jewish Organization Guidance

Crisis Communication at Camp
Emergency Action Plans: An Overview
Emergency Action Plans: Civil Disobedience
Emergency Action Plans: Earthquake
Emergency Action Plans: Evacuation Procedures
Emergency Action Plans: Fire
Emergency Action Plans: Medical Emergency

Camp Guidance

Crisis Communication at Camp
Crisis Communication Plan Outline
Emergency Action Plans: An Overview
Emergency Action Plans: Civil Disobedience
Emergency Action Plans: Earthquake
Emergency Action Plans: Evacuation Procedures
Emergency Action Plans: Fire
Emergency Action Plans: Medical Emergency