Find Your Claims Professional

Each Redwoods customer is assigned a Redwoods Claims Relationship Manager, who is available to help you with all of your claims needs. Whether you need information on claims reporting and general claims handling, or help returning your organization to its important work, this person is available to help.

A Claims Adjuster will be assigned to handle your specific claim(s). This person may be different than your Redwoods Claims Relationship Manager, but is responsible for updating her/him.

Find a Redwoods Claims professional below to help answer your questions.


Jody Bagwell, AIC, ARM

Vice President of Claims
800-463-8546 ext. 64712 - Office
Email: [email protected]

Mac Kendall, CISR

Operations Director-Claims
800-463-8546 ext. 69746 - Office
Email: [email protected]

Kathi Forte

Regional Director-Claims
800-463-8546 ext. 64707 - Office
Email: [email protected]

Bill Strathmann, CPCU

Regional Director-Claims
800-463-8546 ext. 61298 - Office
Email: [email protected]

Lisa Boutylkine, AIC

Executive Specialist
800-463-8546 ext. 67339 - Office
Email: [email protected]

Scott Bricker, JD

Executive Specialist
800-463-8546 ext. 69732 - Office
Email: [email protected]

Todd Kingery, JD

Executive Specialist
800-463-8546 ext. 67328 - Office
Email: [email protected]

Steve Catrine, AIC

Senior Property Specialist
800-463-8546 ext. 67329 - Office
Email: [email protected]

Corwyn Dempsey

Senior Specialist
800-463-8546 ext. 64709 - Office
Email: [email protected]

Dominique Galloway

Senior Specialist
800-463-8546 ext. 69743 - Office
Email: [email protected]

Gwendolyn Howes, AIC

Senior Specialist
800-463-8546 ext. 69741 - Office
Email: [email protected]

Heather Spicer

Senior Claims Specialist
800-463-8546 ext. 61289 - Office
Email: [email protected]

Miranda Jacobs

Specialist
800-463-8546 ext. 67359 - Office
Email: [email protected]

Sheila Smith

Specialist
800-463-8546 ext. 69749 - Office
Email: [email protected]

Jill Taha

Specialist
800-463-8546 ext. 69739 - Office
Email: [email protected]