We have had recent questions regarding a code of conduct for members and are often surprised to learn that a JCC has no written statement in this regard. As you can imagine, it is easier to suspend or terminate a member if there is an existing formal written protocol. Following is possible wording for such a document.
The JCC is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, all individuals are asked to act appropriately at all times when in our facility or participating in our programs.
We expect persons using the JCC to act maturely, to behave responsibly, and to respect the rights and dignity of others. Our Member’s Code of Conduct outlines prohibited action, but the actions listed below are not an all-inclusive list of behaviors considered inappropriate in our facilities or programs.
In addition, The JCC reserves the right to deny access or membership to any person who has been accused or convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been convicted of any offense relating to the use, sale, possession, or transportation of narcotics or habit forming and/or dangerous drugs, or is presently or habitually under the influence of dangerous drugs or chemicals, narcotics, or intoxicating beverages.
Members and guests are encouraged to take responsibility for their personal comfort and safety by asking any person whose behavior threatens their comfort to refrain from such behavior. Anyone who feels uncomfortable in confronting a person directly should report the behavior to a staff person or the Building Supervisor on duty.
JCC staff members are eager to be of assistance. Members and guests should not hesitate to notify a staff member if assistance is needed.
In order to be able to carry out these policies, we ask that members and guests identify themselves to staff when asked.
The Branch Executive will investigate all reported incidents. Suspension or termination of JCC membership privileges may result from a determination by the Branch Executive if in his/her discretion a violation of the JCC Member’s Code of Conduct has occurred.
If your JCC has no Member’s Code of Conduct, we encourage you to consider adapting one. The above is just an example. You should address behavioral issues that are pertinent to your JCC and use wording that will communicate to your members. Setting expectations is a major part of managing behavior and having tools at hand is far better than improvising in the moment of need.
Please call us at 800-463-8546 to discuss this or any other risk management safety tip, or visit our web site at www.redwoodsgroup.com to learn more about JCC risk management issues.