Reducing Locker Room Theft
Locker room thefts are a common phenomenon. Both member education and camp intervention are needed to arrest this trend. Implementing the following will help to control these losses:
CONTROL FACILITY AND LOCKER ROOM ACCESS
KNOW WHO IS IN YOUR BUILDING
- Limit facility access to members, registered guests and authorized vendors.
- Require photo identification of unknown individuals.
MONITOR ACCESS INTO LOCKER ROOM AREAS
- Position locker room entrances, when possible, so they are monitored by a staff member (e.g., visible from the front desk or some other regularly staffed position).
- Install cameras outside locker room entrances to monitor and record access from all hallway entrances.
STAFF OR PATROL LOCKER ROOM AREAS
- When reasonable, staff the locker room.
- When staffing is unreasonable, staff frequently circulating through the locker room will add supervision.
- Assigned staff should visit the locker rooms irregularly, but at least twice each hour.
- All staff should routinely pass through the locker rooms when traveling from one part of the facility to another.
- Add locker room sweep sheets for the staff to sign.
- Politely confront unfamiliar individuals and address suspicious behavior.
MANAGE THE PERIPHERAL ISSUES
- Maintain the lockers, hinges and latches. Poor maintenance may provoke a thief.
- Stay out of the lock business…loaning, renting, or selling locks makes you responsible.
COMMUNICATE WITH YOUR MEMBERS
STATE YOUR POSITION:
- Inform members that your organization is not responsible for lost or stolen articles both in their membership agreement and in newsletter announcements throughout the year.
- Remind members by posting conspicuous signage at locker rooms entrances or on individual lockers that states that your organization is not responsible for lost or stolen articles.
TRAIN MEMBERS HOW TO BEHAVE RESPONSIBLY:
- Leave valuables at home…the locker room is not a fashion display, or a security vault; expensive watches, jewelry, and large amounts of cash don’t belong.
- Protect what is brought…don’t ever leave it unattended or unlocked, especially keys, cash, credit cards, computers, or cell phones; it takes only seconds for someone to take it from a bench or a locker; don’t be guilty of creating a temptation for the weak.
- Use an adequate lock…a cheap lock can be easily compromised and will not trick a potential thief into thinking there is nothing of value contained within the locker.
- Be alert…immediately report any suspicious person or activity to the front desk.
Please call us at 800-463-8546 to discuss this or any other risk management safety tip, or visit our web site at www.redwoodsgroup.com to learn more about YMCA risk management issues.